SPEAKER

Trijs van Loon is a dynamic Learning & Development expert with 20 years of experience across Europe, the Middle East, Africa, India, and Southeast Asia. He specializes in leadership training, change management, NLP-based workshops, and executive coaching, working with top global brands to drive long-term learning and organizational growth.

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SESSION DESCRIPTION

Improving employee engagement and retention requires strong onboarding, continuous training, and empowerment strategies, especially in disruptive environments. Effective onboarding fosters long-term commitment, while retraining keeps employees adaptable. Understanding employee needs reduces attrition, and providing knowledge enhances service quality. A people-first approach ensures sustained engagement and organizational stability. Key takeaways include: 

- Strategic Onboarding Matters – A well-structured onboarding process builds long-term engagement and resilience.

- Continuous Training Boosts Adaptability – Ongoing learning helps employees navigate change and stay engaged.

- Retention Requires Understanding – Addressing employee needs and improving experiences reduces attrition.

- Knowledge Drives Performance – Empowered employees provide better service and enhance customer satisfaction.