Speaker

Faran Niaz is Director Customer Experience for HALA. Listed amongst ‘Top 100 Global CX thought Leaders’ and Awarded “Lifetime Excellence in Customer Experience” Award. Faran is co-author of ‘Customer Experience 4 – CX4’ and ‘CX5’. He has over 25 years’ experience as an accomplished CX, Customer Centricity, employee engagement and change management expert with top financial Institutions in the world including Citibank, Mashreq & ADIB. He is Internationally recognized Motivation & Keynote Speaker and Awarded as one of the most experienced ‘CX Judge’ globally. Faran is an Award-winning Photographer with exhibitions in Italy, Thailand, United Arab Emirates and Pakistan.