Maher is Customer Experience and transformation Expert with 20+ years of experience in Jordan, UAE and KSA in the domain of Customer Experience, Customer Service and Transformation programs across different industries such as telecommunication, financial service, outsources vendors, Government, utilities, and Startups covering the B2C, B2B and Government services also he judged in global Customer Experience and Excellence awards for customer experience and excellence and he is the cofounder of CX Arabia the first and most comprehensive customer experience Arabic native Customer Experience Platform targeting the Arabs in the Arabic region.