Speaker

Mischa Pintchiouk is the CCO of Echoes, a highly innovative Voice of the Customer management and intelligence platform. He collaborates with CX leaders at prominent B2B organizations including Dow, Smartsheet and BMC, enabling them to harness customer feedback for strategic growth. Prior to Echoes he held leadership roles in both Analytics and RevOps, which equipped him with a comprehensive understanding of the customer journey, underscoring the pivotal role of cross-functional alignment in achieving organizational success.