Fostering employee engagement requires a culture of trust, recognition, and growth. Leaders must communicate openly, provide meaningful work, and support career development. Encouraging collaboration, valuing feedback, and promoting work-life balance enhance motivation. When employees feel heard, valued, and connected to a purpose, they become more committed, productive, and innovative.

In the video, the speaker addresses how implementing Objectives and Key Results (OKRs) can enhance employee engagement. They explain that OKRs provide clear goals and align individual efforts with organizational objectives, fostering a sense of purpose and motivation among employees

This presentation explores the definition of employee engagement, highlighting its impact on customer satisfaction and business success. It examines key outcomes of engagement, such as increased productivity and retention. Additionally, it emphasizes the importance of employee feedback, providing strategies to gather, analyze, and act on insights to enhance overall engagement and performance.

This presentation introduces employee engagement and its declining levels, emphasizing its significance for organizational success. It outlines the three dimensions of the Ipsos employee engagement model: involvement, loyalty, and satisfaction. Additionally, it presents the Customer Centricity Score (CCscore) and proposes that enhancing customer focus can boost employee engagement.