Fundamentals of Digital Experience Management
Updated:
February 26, 2025
TOPIC SUMMARY

The XM Institute's Fundamentals of Digital Experience Management Launchpad explores the integration of operational data and experience data to create and refine digital interactions across various platforms, including websites, mobile apps, social media, and connected devices. It emphasizes the need for a strategic approach that aligns digital experience initiatives with business objectives while ensuring that organizations have the skills, support, and processes in place to act on data-driven insights.

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