Speaker

Imad has More Than 20 years of experience in CX and Service marketing. He Works in different industries, such as banking, consulting, events management, and insurance. Imad has empowered more than 7,000 MENA Region Trainees and provided his services for more than 40 companies. He ranked globally #12 As CX Star “ influencer” in CX Magazine. He also judge in different Awards in UAE, KSA, Turkey, and England. Imad stands as the first Palestinian to achieve both the (CCXP) and (CCInO) credentials, underscoring his role as a pioneering leader in the industry. Imad is the Winner of "CX Professional of the year" in Customer Centricity World Series Awards at 5th edition.