Organizational Foundations
Customer-Centric Organization Development
3 Traps on the Way to Becoming a Customer-Centric Company
Updated:
February 26, 2025
TOPIC SUMMARY

The article discusses common pitfalls organizations encounter when striving for customer-centricity.

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Competency
Organizational Foundations
Sub-Competency
Customer-Centric Organization Development
Other Tags
Customer Centricity
Employee Engagement
Customer Data
Short-term Metrics
Customer Relationships