In this article from CareerFoundry, "What is Empathy in Design Thinking?" the importance of empathy as the foundation of the design thinking process is explored. The article explains that empathy enables designers to deeply understand users' experiences, emotions, and challenges, leading to more meaningful and user-centric solutions. By setting aside personal biases and engaging directly with users through research methods such as interviews, observations, and immersion techniques, designers can uncover both explicit and implicit needs.